Our team are located throughout the UK, with clients typically spanning the UK, Europe, and United States.

Firefinch apply Agile approaches across all our projects, with elements of other methodologies where needed. This allows us to align with our clients’ internal processes. Specifically for medical device projects, we also incorporate principles from AAMI TIR45, ensuring that iterative development remains fully traceable and suitable for regulatory audit.

Communication is central to our way of working. Every project includes a schedule of regular client meetings, at least every two weeks, along with stakeholder demos at key milestones. Depending on the project, we also provide printable artifacts such as design documents and progress reports to keep you informed and consulted at every step.

We assemble a multidisciplinary team selected specifically for the knowledge and expertise your project requires. For example, a UI/UX expert might be required, or perhaps ML/AL, image analysis experts or microfluidics etc. Even our smallest engagements include a dedicated account or project manager alongside a developer, and we scale the team up or down as your project evolves. This allows us to bring in the right people at the right time to match your needs and budget. Our team are like a Swiss army knife for software!

This depends on where you are in your journey. If you’re starting with just a concept, all we need is a named point of contact on your side then we’ll work collaboratively through a planning phase to shape the project together. If development is already underway, we’ll typically need access to the existing codebase and any relevant documentation. For medical device projects, there may be additional regulatory inputs required, which we’ll discuss with you during scoping and make sure all requirements are clearly outlined.

We have expertise in a broad range of modern technologies and languages across our team. Rather than being tied to a specific stack, we select the best tools for each project and are happy to work within your existing technology environment where needed, just ask. Whether that’s converting your tech stack used during R&D to a fully scalable and compliant system, we’re here to help.

Our developers always work in teams so that no one reviews their own work. We implement pipelines and ensure every product undergoes thorough testing. This includes formal acceptance testing prior to release.

Yes. We work within each client’s required quality framework and adhere to their internal policies and standards. We also have specific experience developing software for medical devices, GMP and other highly regulated environments, working under and producing documentation for IEC 62304, and working within clients’ ISO 13485 quality management systems.

Certainly, we have our own NDA template but are happy to review and sign alternative legal documentation prior to engagement.

Sure, we assess existing codebases on a case-by-case basis to determine the best path forward. This could mean extending, refactoring, or rebuilding. Please get in touch with the team to discuss the specifics of your situation and we can discuss what this might look like.

Advisory work is a part of what we offer, and we’re happy to help our partners evaluate options and make informed decisions on architecture, platforms, and technology strategy.

We offer maintenance retainer contracts to address any issues discovered after a project ends. This is not a 24/7 help desk, but a practical arrangement to ensure your software remains stable and supported.

Absolutely. User experience and interface design are an integral part of our development process, ensuring the product is intuitive and effective for the end users. For projects where the user interface is particularly critical, such as complex data visualisation or instrument control, we have dedicated and knowledgeable UX/UI specialists who can ensure the experience meets the highest standards.

Yes. While we are not regulatory advisors, we are very experienced in supporting clients and their regulatory consultants with the preparation of technical documentation. We have our own documentation templates aligned with industry standards, and we’re equally comfortable working with client-provided templates. We can also refer you to fantastic regulatory advisors if required.

Managing SOUP components is a common challenge in medical device software development and something we’re accustomed to navigating for our clients. Our team have dedicated tooling to help minimise SOUP. We’ve written about this topic in our blog: 5 common mistakes when developing software for your medical device.

We frequently work on grant-funded projects and are well versed in the requirements that come with them, including structured invoicing and grant support meetings. Our domain expertise in the life sciences means we can provide realistic, well-informed estimates in both time and cost, which helps strengthen your application and reduce risk.

Yes. We have in-house experts in designing, developing, and deploying AI and machine learning solutions, from algorithm prototyping through to production-ready systems integrated into larger platforms. It’s something our team particularly enjoys to work with.

Yes. While our primary expertise is in software, we frequently collaborate on projects that involve both hardware and software development. We can work closely with your existing hardware team, or if you don’t have one, we have trusted hardware partners we can bring into the project to deliver a fully integrated solution. Whichever works best for you and your team.

This is exactly the kind of problem we thrive on. Simply put, if an off-the-shelf solution doesn’t exist, we’ll design one that fits. We build bespoke data management and analysis platforms tailored to the specific structure, scale, and scientific context of your data. It allows us to combine domain expertise in the life sciences with skills in algorithm design, data engineering, and visualisation to turn complex, high-volume datasets into actionable insight.